Exceptional Customer Service Experience
General Virtual Assistant
Social Media Management/Marketing
E-Mail Marketing/Lead Generation
Are you in need of Assistance? I'm here to help you get there!
Hello there. My name is Mary, and I'm your helpful virtual assistant. I'm here to simplify and optimize your work activities. I take pride in my attention to detail and commitment to providing excellent customer service. Whatever you require, I have it covered! Consider me your dependable productivity partner. We'll conquer your business goals and make things happen together. I'm excited to work with you!
What Can I Do For You?
To simplify your day-to-day tasks and help you focus on what matters most in your business. I am confident that I would be an excellent addition to your team. I am fully committed to contributing my skills and expertise to support your growth and success. I look forward to discussing how I can be of service and working together to achieve your business goals!
Social Media Management
🌟Developing and managing social media
campaigns and strategies to increase brand
awareness.
🌟Creating, curating, and managing original
written and visual content.
🌟Monitoring and engaging in relevant social
discussions about the company, competitors
and/or industry.
🌟Analyzing key metrics and producing reports
on social media ROI.
🌟Staying up-to-date with the latest social
media industry trends and developments.
Administrative Support
🌟Maintain and update administrative records
and databases.
🌟Assist in the preparation of documents,
reports, and presentations.
🌟Assist in scheduling meetings, conferences,
and events.
🌟Provide general administrative support to
other departments.
🌟Handle incoming calls, emails, and other
correspondence in a timely and professional
manner.
Customer Support
🌟Listen to customer inquiries and provide
timely and accurate responses.
🌟Identify customer needs and provide
appropriate solutions.
🌟Troubleshoot customer issues and
provide information on product features.
🌟Follow up with customers to ensure their
satisfaction with the resolution.
🌟Develop relationships with customers and
provide them with an enjoyable
experience.
Personal Assistant
🌟Managing the employer’s calendar and
ensuring timely reminders for tasks and
appointments.
🌟Organizing meetings, appointments, and
travel arrangements.
🌟Handling information requests and
providing general administrative support.
🌟Taking dictation and minutes of meetings.
Data and Internet Research
🌟Responsible for accurately and efficiently
entering data into various software programs.
🌟Review existing data and make corrections
or updates as needed in the database.
🌟Provide support for clients by answering
questions about the data and ensuring the
accuracy of data entry.
🌟Stay up-to-date with industry trends and
developments to ensure that data is relevant
and current.
Project Management
🌟Prioritizing tasks based on their level of
importance and urgency, assessing the
resources available, setting realistic
deadlines, and ensuring they will be followed
Collaborate with the team members and
make sure that there is always open
communication on each phase of the
projects.
🌟To establish clear expectations of tasks and
outcomes, and provide detailed instructions.
Communicate clearly to ensure alignment
with project goals and expectations.
Tools I am Proficient
Social Media Management
Google, Trello, Buffer, Calendly, Facebook, Meta Business Suite,
Lead Generation/E-mail Marketing
Apollo
MailChimp
Convertkit
Bitly
Emal Finder
Instant Data Scraper
E-Commerce
AMZScout Pro
DS Amazon Quick View
AMZScout FBA Calculator
Keepa